Interactive Message

Official Meta Partner

Boost Customer Engagement Using WhatsApp Messages with Interactive Buttons

Drive customer engagement and actions by adding buttons in an interactive message

WhatsApp Interactive Messages

What is WhatsApp Interactive Message

A WhatsApp interactive message is a type of message that includes clickable buttons. It’s a WhatsApp Business API feature allowing users to take immediate actions with a single tap instead of typing directly within the message.

Types of Interactive Messages

Reply Buttons

Allows the user to give a quick reply consisting of three button options (e.g., to continue a conversation, reorder, or complete a task) with a single click

Reply Buttons

List Messages

Give a menu of up to 10 scrollable options to let users choose what they want. For example, checking FAQs, viewing the restaurant menu, and the nearby store.

List Messages

Single-Product Messages

Display your specific product with its details and call-to-action button, great for promoting offers and bestsellers.

Single Product Messages

Multi-Product Messages

Show up to 30 products in a scrollable format, making it easier for customers to see all product categories and bundles.

Multi Product Messages

Location Request Messages

Ask your clients to share their location with a single click for easier delivery and finding the nearby store.

Location Request Messages

Flow Messages

Help users to complete step-by-step processes such as sign-ups, bookings, or surveys.

Flow Messages

Why Should Businesses Use WhatsApp Interactive Messages?

Boost Engagement

The buttons and quick replies can be used to improve the response rate and make the users act without delay.

Enhance Customer Experience

Customers can do all things within a conversation; they can find information and take actions like booking and purchasing.

Increase Conversions

User experience becomes much easier with the help of call-to-action buttons and transforms the chat into a conversion.

Automate Communication

Use WhatsApp interactive messages to automate workflow to send instant responses and save time.

Why WhatsApp Interactive Messages

How to Create Interactive Messages Using WapiZapi

#1

Create an Account

Sign up for a WapiZapi account to create and send interactive button messages via WhatsApp.

Create an Account
#2

Click Automation Tab

Go to the automation tab at the WapiZapi panel and click on “Create New Auto Reply” to start creating your interactive message.

Click Automation Tab
#3

Design Your Interactive Message

Now choose the interactive messages that you want, like Location Requests, Quick Replies, Forms/Flows, or CTA Buttons. Then customize the message and actions.

Design Interactive Message

Department Wise Uses of WhatsApp Business Platform

See how WhatsApp Business Platform helps businesses boost marketing, streamline sales, and improve customer support.

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.